Title: History of Hotels

Description: This presentation provides a brief overview of the history of the hotel/lodging industry.

Title: Introduction to Lodging

Description: Understanding lodging concepts and terms used in operational and financial activities is important to gain a deep comprehension of the lodging business. In this lesson, learners are introduced with terms and concepts used in lodging business, especially in the rooms division department.

Title: Lodging Organization

Description: The goal of this presentation is to teach the learner the basics of lodging organization methods: including franchising, management contracts, and ownership.

Title: Lodging Service Models

Description: Service models differentiate in compliance with the company policies. While some companies put the customers at the heart of all service process, some might prefer to target them as final consumers. The goal of this lesson is to introduce service models to learners and make them be able to compare the benefits of each.

Title: Rooms Division

Description: Rooms Division department is one of the main operational areas in hotel settings and its proper functioning is vital to the ongoing of business. The goal of this lesson is to give a basic understanding of the Rooms Division department to the learners.

Title: The Hotel Business - Classification and Development

Description: This presentation introduces students to some of the ways in which a hotel may be classified.

Title: Hotel Feasibility Studies

Description: The goal of this lesson is to provide the learner with an understanding of the process of performing a hotel feasibility study, as well as the importance of such a task.

Title: Property Management Systems

Description: The goal of this presentation is for the learner to understand the different phases and aspects of the Property Management System (PMS).

Title: Hotel Security - Inn Keeper's Responsibility

Description: This presentation outlines the responsibility of the innkeeper for the security and safety of guests.

Title: Lodging Financial Presentation

Description: Financial performance is as critical in hotel industry as in any other business; therefore, a solid understanding of leading financial indicators in hotel industry is important to future practitioners of the industry. In this lesson, financial indicators leading the hotel industry are introduced to the learners.

Title: Revenue Management

Description: The goal of this presentation is for the learner to understand the purpose of, and processes involved with revenue management. 

Title: Yield / Revenue Management 101

Description: The goal of this presentation is to understand the terms and processes involved in Revenue and Yield Management.

Title: Maximizing Your Reservations Productivity

Description: This presentation outlines the reservation making process from the reservation agents’ perspective.

Title: Introduction to Human Resource Management

Description: The Goal of this lesson is for the learner to understand the process of human resource management including the importance of each stage of the process.

Title: Labor Control

Description: The labor cost is the largest single expense, yet the most important asset for hotel companies. The goal of this lesson is to illustrate the importance of labor control to the learners.

Title: Hotel Operations - Food and Beverage Division
 

Description: Food and Beverage Department is very strategic in hotel operations. The goal of this lesson is to learn the operations of the food & beverage department in hotel industry.

Title: Professionalism in the Workplace

Description: This course will show you how to deal with difficult customers or employees and how to handle complains in your workplace.

Title: Career Development Workshop

Description: At the end of this course the learner will provide information in different steps required when looking for a job and basic skills that will help to find one suitable job.

Title: Property Management System

Description: This course will provide you with an overview of PMS including basic funtions and interface information.

Title: Workplace Safety in Hospitality Industry

Description: This course will provide information on OSHA requirements and fire alarms. Also, it will show you how to do CPR in workplace.

Title: Finalcial Analysis

Description: At the end of the lesson the learners will be able to describe financial analysis and its goals and be able to read and understand the components of a Balance Sheet.

Description: This project is created to describe the role of websites for operations in the lodging industry. It will cover the main principles of web design, crucial elements embedded in hotels’ websites, software and process for website creating. The project is designed for hospitality and computer science students interested in web design and for the industry professionals as well who wants to gain or deepen their knowledge in this particular area. To deliver the main objectives the project will employ four ways: podcast, voice over power point, screen capturing, streaming video.

Title: Collaborative Software

Description: Collaborative (or Groupware) Software are software applications that allow open communication and data sharing between globally dispersed parties. This module addresses some of the topics related to web-based collaborative software usage.